Friday, March 30, 2012

Running Microsoft Lync 2011 for Mac with Office 365

Running Microsoft Lync 2011 for Mac in of itself has not been anything close to smooth sailing. Problems starting back in 2010 when the Developer Preview was released, and it took Microsoft another year to release a patch for it in order to get Lync to work with Office 365, which is Microsoft's Cloud based Office Service.

So if you are reading this blog entry, the chances are that you have installed Lync for Mac 2011 and you are getting this error message:

Sign in to Microsoft Lync failed because the service is not available or you may not be connected to the Internet
To start, you will need to update the Software to version 14.0.1 released in October of 2011:

Next, run Lync for Mac 2011 and on the login screen click on the "Advanced" button at the bottom of the screen, and set both the Internal and External Server links to the following:

That's it! This should be all you need to do to be able to use Lync on Mac OSX. Have a question or comment? Email us as or post your comment here.

Pete Soheil
DigiOz Multimedia, Inc.


Dixie said...

YAY!!!! After installing Microsoft Lync 2011 for Mac with Office 365, I've been trying to resolve login issue all morning. Now, with your tip for Advanced, Internal & External Settings changes, whammo!! it works! Thanks!

DigiOz Multimedia said...

You are very welcome. It's unfortunate that it doesn't work out of box like it is supposed to, but that's nothing new for Microsoft Products that run on Mac. :)

Martin said...

Thanks work a treat. even update 14.0.2 doesn't work.

city said...

nice posting.. thanks for sharing.

DigiOz Multimedia said...

@Martin - I wish Microsoft would fully test and resolve bugs like this before releasing their software, but I know it will never happen. In the meantime we will have to settle for workarounds like this to keep us going!

@city - You are very welcome. I am glad it was useful for you.