Friday, March 30, 2012

Running Microsoft Lync 2011 for Mac with Office 365

Running Microsoft Lync 2011 for Mac in of itself has not been anything close to smooth sailing. Problems starting back in 2010 when the Developer Preview was released, and it took Microsoft another year to release a patch for it in order to get Lync to work with Office 365, which is Microsoft's Cloud based Office Service.

So if you are reading this blog entry, the chances are that you have installed Lync for Mac 2011 and you are getting this error message:

Sign in to Microsoft Lync failed because the service is not available or you may not be connected to the Internet
To start, you will need to update the Software to version 14.0.1 released in October of 2011:

http://support.microsoft.com/kb/2634523

Next, run Lync for Mac 2011 and on the login screen click on the "Advanced" button at the bottom of the screen, and set both the Internal and External Server links to the following:

 sipdir.online.lync.com:443

That's it! This should be all you need to do to be able to use Lync on Mac OSX. Have a question or comment? Email us as support@digioz.com or post your comment here.

Thanks,
Pete Soheil
DigiOz Multimedia, Inc.
www.digioz.com
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4 comments:

  1. DixieJune 4, 2012 at 10:03 AM

    YAY!!!! After installing Microsoft Lync 2011 for Mac with Office 365, I've been trying to resolve login issue all morning. Now, with your tip for Advanced, Internal & External Settings changes, whammo!! it works! Thanks!

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  2. DigiOz MultimediaJune 6, 2012 at 2:30 PM

    You are very welcome. It's unfortunate that it doesn't work out of box like it is supposed to, but that's nothing new for Microsoft Products that run on Mac. :)

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  3. MartinJune 9, 2012 at 1:24 AM

    Thanks work a treat. even update 14.0.2 doesn't work.

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  4. DigiOz MultimediaDecember 11, 2012 at 9:04 AM

    @Martin - I wish Microsoft would fully test and resolve bugs like this before releasing their software, but I know it will never happen. In the meantime we will have to settle for workarounds like this to keep us going!

    @city - You are very welcome. I am glad it was useful for you.

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